In Vietnam, after 11 years of operation, Generali Vietnam has a nationwide network of about 80 GenCasa (agency offices) and customer service centers. With the motto of “Simpler, smarter, customer-centric”, Generali Vietnam is committed to providing world-class insurance solutions through innovative product offerings, a wide distribution network and a revolutionary customer experience. The Company rose to lead the market in overall customer satisfaction score (RNPS) in 2020 and 2021.
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